Have a question about our items? You’re not the only one. Check out some of the most frequently asked questions below. If you’re stil curious about something, or need further clarification, then contact us via phone at 859.538.8500, or email us at customerservice@galerieusa.com

CANDY SHELF LIFE: We recommend eating the candy quickly and fulfilling your sweet cravings. However, if you are stocking up to get you through the next couple of months, here are our suggestions:

TEMPERATURE – If stored at 50-55% humidity and 65˚ to 70˚ temperatures, plain chocolate will generally last a year or longer.

CHOCOLATE – Depending on the item, chocolate with soft centers or nuts typically have a much shorter shelf life of 3 to 6 months.

STORAGE – Chocolate is porous and will absorb odor if not stored properly in a zip lock bag. We sell the freshest candy available in all of our products and recommend storing all candy in a cool, dry, dark area. Please refer to the package for the expiration date.

SUGAR CANDY – Generally all sugar candy has a very long shelf life and should be good for about a year.

FOOD ALLERGIES: As is the case with most food products, there is a potential for the presence of allergens, including, but not limited to: dairy, gluten, and nuts. This information is always called out on all of our products in the nutritional and ingredient information area. For more information, please contact Customer Service at 859.538.8500 or customerservice@galerieusa.com.

PURCHASING PRODUCT: If you can’t wait to get the latest trend in confectionery gifts, our products can be purchased at many different locations nationally and worldwide. Please see the ''where to buy'' section of the website for more details.

REPLACEMENT ITEMS: GALERIE® will replace lost or broken gifts if we have the product, or one similar in stock, for the retail price and cost of shipping. For further replacement information, contact our Clearance Center at 859.538.8080.

REFILLS: You can pick up bulk candy at our Company Store located in Hebron, Kentucky near the Cincinnati/Northern Kentucky International Airport. (See the ''want to contact us?'' section on the website for more information.) The GALERIE® Clearance Center can be contacted at 859.538.8080. Refills for some items can also be purchased in the bulk/bagged candy aisle of your favorite store.

PURCHASING DIRECT FROM GALERIE®: Currently, GALERIE® product is available at most major retailers. You can also stop by our Clearance center in Hebron, Kentucky and enjoy deep discounts on the hottest confectionery gifts. Contact them at 859.538.8080. Please continue to check galerieusa.com for updates.

KOSHER: Most candy manufactured for GALERIE® is Kosher certified. For further information, contact our Customer Service line at 859.538.8500 or customerservice@galerieusa.com

LICENSES: Currently GALERIE® represents Peanuts, Star Wars, and Hershey’s in the licensing gift category.
The Peanuts license was acquired over 5 years ago and continues to be a staple in GALERIE’S product lines. As the #1 candy brand nationwide, Hershey’s has given GALERIE® an opportunity to branch out into even more retail channels. The partnership is the perfect combination of classic candy offerings and innovative design.